06 · Agencies & studios
Answer For Every Client, On-Brand.
Agencies juggle a dozen inboxes and as many phone lines. Diala gives each client a voice and a script, and routes what comes in to the right person.
When you answer for clients, a dropped call is their reputation and your retainer. Staffing a human desk per client doesn't scale; one generic voicemail for all of them isn't an option.
What you get
How Diala works for agencies & studios.
01
A voice per client
Each client gets their own number, voice, and prompt, so callers hear that brand — not a shared, generic greeting.
02
Route to the right team
Every call is captured as a structured record tagged to its client, so the transcript reaches whoever owns that account.
03
Bill the coverage
Answering becomes a productized line item: spin up a number and a prompt per client in minutes, on infrastructure that's all in your cloud.
FAQ
Good to know.
- Can I manage many numbers from one account?
- Yes — run a separate agent, voice, and script per client number, all from one dashboard.
- Can each client see their own calls?
- Calls are organized per client space; sharing scoped access to a client is on the roadmap.
- Is it white-label?
- The caller only ever hears your client's brand and the AI disclosure — Diala never names itself to them.